Privacy Policy

Information We Collect

We collect the following types of information to deliver and improve our services:

• Personal Details: Name, contact information including phone number and email address.
• Security System Data: Video footage and images collected through your installed security cameras, stored securely according to your cloud storage preferences.
• Usage Data: Information about how you interact with our remote monitoring platforms and smart home integration features.
• Device Information: Technical details about the devices used to access our services, including IP addresses and browser types.

How We Use Your Information

Your information helps us provide secure and reliable services. We use it to:

• Design, install, and maintain your home security camera systems tailored to your needs.
• Enable real-time remote monitoring and smart home integration functionalities.
• Offer customer support and respond promptly to your inquiries.
• Improve our products, detect security threats, and ensure system integrity.
• Comply with legal and regulatory requirements.

Cookies and Tracking Technologies

We use cookies and similar technologies on our website to enhance user experience and analyze site usage. You can manage your cookie preferences through your browser settings. Our cookies are categorized as follows:

• Essential Cookies: Necessary for basic website functionality.
• Analytics Cookies: Help us understand user engagement anonymously.
• Marketing Cookies: Used to deliver relevant advertisements, if you opt in.

Data Security

We implement rigorous security measures to safeguard your data:

• End-to-end encryption for video feeds and stored data.
• Regular security audits and system updates.
• Restricted access protocols ensuring only authorized personnel can access your information.
• Secure cloud storage solutions compliant with Australian data protection standards.

Your Rights and Choices

You have control over your data and can:

• Access and request correction or deletion of your personal information by contacting us.
• Choose to opt out of marketing communications at any time.
• Manage cookie settings in your web browser.
• Request more information about how your data is used and protected.

For any privacy-related inquiries or to exercise your rights, please contact us at support@securevision.com.au.

Changes to this Privacy Policy

SecureVision Technologies Australia may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. We encourage you to review it regularly to stay informed about how we protect your privacy.