Frequently Asked Questions
Do I own the equipment?
Yes, all equipment installed by SecureVision Technologies Australia is owned by you once purchased. There are no leasing fees, and you have full control and responsibility for your security devices.
What happens during a power outage?
Our security systems are equipped with backup power solutions such as batteries or UPS devices. This ensures uninterrupted monitoring and recording for a limited time during outages. The duration depends on your specific setup and can be discussed during installation.
Are monthly fees required?
Monthly fees may apply depending on your chosen services. For instance, cloud storage, remote monitoring, and smart home integrations often carry a subscription fee. We offer transparent pricing and can tailor plans to suit your budget.
Can I access footage overseas?
Absolutely. Our remote monitoring solutions enable secure, encrypted access to live and recorded footage from anywhere globally via our mobile and web applications.
How soon can you install after booking?
We aim to schedule installation within 5 to 7 business days after confirming your booking, depending on availability. Our team will coordinate to find the most convenient date for you.
Still Need Help?
If you have more questions or need personalized assistance, our dedicated support team is here to help. Reach out anytime and we'll guide you through your concerns.
